SuperXPBug Technical Support:

Something...    On the Blink?

Don't panic, we're here to help. Below we have compiled the most frequently asked questions we receive. If you still have questions, issues or concerns, please don't hesitate to contact Support below, or if you have pre-sales questions, please contact Customer Service.

  Q: How do I download the software to my desktop?
  A: From the Order page, click on the picture of the SuperXPBug Box. In the pop-up screen choose "Save", select "Desktop" from the top drop-down arrow list, then click "Save".

  Q: How do I order the software?

  A: From the Order page, simply fill your information in the Name and Email fields, then click on the "Buy Now" button.

  Q: Once I download the software, how do I install it?

  A: Go to your desktop and double-click the SuperXPBug zipfile, click I agree, double-click Setup.exe, then click Okay. Follow the on-screen instructions clicking Next, until you get to the "Serial Number" screen. Enter your "Serial Number" in the box and click Next to complete installation.

  Q: Why use a License, Key, Registration number, etc?

   A: To protect the customer and ourselves from piracy. This also allows you to get the software immediately without waiting for a package to arrive through regular mail.

  Q: What is a License, Key, Registration number, etc?
  A: It is a unique identifier number assigned to each customer which "unlocks" the software. Many software companies use License Keys to protect themselves and their customers from piracy, which causes programmers to lose money, and consumers prices to go up.  

  Q: Where do I get my License Key?
  A: You will receive it on screen upon completing your order.  

* Please see the "ReadMe.txt" file included with your software for more information.